Quality Control (QC) is a method or collection of methods designed to ensure that a product produced or service provided meets specific quality standards or fulfills customer expectations. QC is akin to, but not the same as, quality assurance (QA). While QA involves verifying that a product or service meets predetermined specifications, QC focuses on the actual examination of these components.
QA is occasionally referred to in conjunction with QC under the term: quality assurance and control (QA/QC).
Let’s explore “What is quality control?” with VIS.
What is Quality control (QC)?
Quality does not have a single definition. Although “value” can vary in meaning, quality control refers to the systematic testing and evaluation of products or services to ensure compliance with specific standards. This process allows a business to assess, uphold, and enhance the quality of its offerings.
The main goal of Quality Control is to detect and rectify any deviations from the defined quality benchmarks. It includes the monitoring and examination of products or services at different stages of production or delivery to confirm they meet the necessary quality standards. Additionally, QC aims to prevent defects or mistakes from occurring by implementing strategies to manage and enhance production or service processes.
Quality control (QC) vs Quality assurance (QA)
Quality control and quality assurance (QA) are often confused, but they represent different ideas within quality management. Quality assurance focuses on defining and meeting quality standards while emphasizing process improvement. On the other hand, quality control deals with adhering to these standards during production, concentrating on finding defects in finished products.
In essence, quality assurance sets objectives and outlines strategies to achieve them; it addresses how an organization will ensure it meets its quality goals. Quality control evaluates and modifies the implementation of those strategies; it looks at whether the right actions were taken to effectively meet quality goals and what changes may be necessary if they weren’t.
Some types of Quality control
Pre-production Inspection
This inspection is conducted before manufacturing begins, focusing on assessing raw materials, production methods, and quality control processes to ensure that production will meet the required quality standards.
During Production Inspection (DUPRO)
DUPRO inspections are carried out throughout the manufacturing process to identify defects and prevent further production of flawed products. This helps reduce the number of defective items and keeps production on schedule.
Pre-shipment Inspection
This inspection occurs after manufacturing is complete but before products are dispatched to customers. Its goal is to confirm that the products comply with the quality standards established between you and your customer.
Loading Supervision
Loading supervision involves overseeing the loading of goods onto transport vehicles to ensure that products are handled carefully, properly packaged, and secured effectively to prevent damage during shipping.
Full Inspection (100% Inspection)
This inspection requires checking every produced item to verify that all products meet the required quality standards. It is usually conducted for high-value or critical items.
Sample Picking Service
This service entails inspecting a random sample of products to ensure they meet the necessary quality criteria. It is commonly used for items produced in large quantities, where inspecting each piece would be impractical.
What are the benefits of quality control?
Enhance customer satisfaction
Customers expect a certain level of quality from a product they purchase. Implementing quality control helps the company meet these expectations and boosts customer satisfaction.
Refine production techniques
Quality control managers frequently assess the production process to identify defects. Regular evaluations improve both the quality and efficiency of the manufacturing process.
Promote quality awareness
Quality controls assist employees in understanding and prioritizing quality standards. This also enables management to create strategies for enhancing product quality.
Build goodwill
A company that consistently delivers quality products keeps customers loyal over time. This can lead to goodwill from both existing and potential customers, improving business opportunities.
Ensure efficient resource utilization
Quality control typically involves the optimal use of resources at hand. By applying quality control measures, a company is more likely to achieve better resource allocation.
Increase sales
Sustaining high-quality products increases customer adoption and retention, which can subsequently enhance revenue and sales figures.
Why Choose VIS for Quality Control Service?
We take pride in our membership with ILAC (International Laboratory Accreditation Cooperation) and registration under Vietnam’s Directorate for Standards, Metrology, and Quality (STAMEQ).
Our unique strength lies in providing comprehensive inspection services at all stages, including PPI, DUPRO, PSI, LS, and S/D. Moreover, we are one of the four companies accredited by the Vietnam Bureau of Accreditation (BoA) for consumer goods, further validating our expertise and reliability.
Our top priorities are expertise, industry knowledge, and customer satisfaction. We offer tailored solutions to meet your specific requirements and provide detailed reports that help you make informed decisions about your products and suppliers.
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